Job Information
Cincinnati Bell Account Manager - SMB in Cincinnati, Ohio
Position : Account Manager - SMB
Location : Cincinnati, OH
Job Purpose
The Account Manager plays a key role in the Business Sales process. The position is the primary contact for all face-to-face, proactive sales efforts for a variety of strategic and newly emerging products and services for a select segment of small to medium business customers. Customer satisfaction as well as the financial performance of a specific territory of accounts will directly relate to the performance of the Account Manager. The successful Account Manager will develop and utilize sales plans and strategies to achieve sales goals.
Essential Functions
Strategize territory and acquire new clients
Develop and maintain customer relationships
Manage the sales cycle and close business
Uncover new revenue opportunities and deploy resources as appropriate
Prepare and present effective proposals
Develop sales plans
Understand CBT's strategic direction and sales implementation processes
Provide generalist level product knowledge and expertise
Understand and manage client's business: strategies and business opportunities
Demonstrate business acumen
Lead design of customer's tailored solution
Interface with sales engineers and other internal resources as appropriate
Maintain a sales funnel and provide regular updates to the Sales Manager
Experience
2 to 3 years of experience
A salesperson from a competitive environment desired
Prior training/experience in data, voice, video and/or image communications, selling skills, and proposal generation preferred
Education
Four years of High School or equivalent
Special Knowledge, Skills, and Abilities
Competitive
Consultative Selling
Ability to think strategically
Sales Process
Customer Knowledge
Ability to execute on sales targets
Qualifying
Planning
Organization
Product Knowledge
Business Acumen
Competitive Knowledge
Resource Management
Self-Management
Innovation
Resource Leadership
Supervisory Responsibilities:
No Supervisory Responsibility
We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers (https://www.altafiber.com/about-us/careers) for added security.
Altafiber has been connecting what matters for more than 150 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Altafiber offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.