Cincinnati Bell Director, Logistics in Cincinnati, Ohio
Position : Director, Logistics
Location : Cincinnati, OH
Job Purpose :
This position has responsibility for all altafiber/Hawaiian Telcom Logistics & Material needs.
Forecasting, Managing & Distributing materials to support operational demand in both geographies This covers all facets of Logistics to include; FTTH, FTTN, DSL, OSP build, Core Network, Consumer, Business, Installation/Repair & Reverse Logistics operations This person will define the overall supply chain logistics strategy, effectively understand and communicate with the internal and external customer to meet their need and manage all associated materials & logistics.
This includes oversight of forecasting, ordering, managing inventory, operating centralized warehouse facilities and coordinating material distribution across multiple business units in the altafiber/HT geographies.
The position is also responsible for effective and efficient management of personnel, inventory investment, and management of company owned materials at multiple altafiber, HT & Contractor locations in order to achieve corporate productivity, expense and capital management goals The position will also ensure compliance with internal and external standards and requirements.
Essential Functions :
Strategic Corporate Inventory Management
Maintain proactive and optimal inventory levels at various locations to meet the customer need while minimizing risk
Work closely with internal stakeholders to understand their material needs proactively, collaborate on materials forecasting models and share this forecasting with the stakeholders including associated budget timing
Remain dynamic as the business needs change and products evolve
Coordinate efforts with altafiber/HT purchasing team to maximize value on purchased materials
Manage inventory levels in coordination with internal client groups based on technology lifecycles, current business conditions, manufacturer lead times and other relevant factors
Manage a robust Reverse Logistics program to maximize inventory value by reconditioning / refurbishment / redeployment / resale / decommissioning
Coordinate annual physical inventories where required
Continual Process Improvement
Constantly analyze the business and create process improvements in the organization
Focus on service to internal customers & champion effective communication
Work to understand the internal customers need and develop efficient processes to support them
Create material delivery solutions to maximize technician time with customers
Ensure materials are onsite/on island prior to their need to minimize delay, Increasing efficiency
Personnel - Ensure organizational professionalism and effectiveness
Work to create material or process improvements in efforts to drive costs out of the business
Oversee warehouse & mail operations for the entire organization
Manage a disciplined warehouse / distribution hub environment
Manage several internal altafiber delivery / inventory locations
Responsibility to provide 24/7 access to materials when needed in support of the business
Ensure compliance with OSHA and Sarbanes/Oxley requirements
Reporting and Analysis
Develop effective forecasting models and communicate with stakeholders
Develop metrics and SLA's for employees
Understand the data, measure, track, report and communicate results to leadership
Four years of College resulting in a Bachelor's Degree or equivalent
Relevant Work Experience :
Over 10 years in related field
Special Knowledge, Skills and Abilities :
Understanding of fundamental inventory management principles
Possessing the ability to identify, develop & implement new processes and ideas
Excellent communication skills
Experience in telecommunications industry/logistics preferred
Demonstrated critical thinking and problem-solving abilities
Ability to handle a high volume of work activities, coordinate and track multiple priorities
Strong customer service orientation
Supervisory Responsibility :
This position has one or more employee direct reports
We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers (https://www.altafiber.com/about-us/careers) for added security.
Altafiber has been connecting what matters for more than 150 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Altafiber offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.