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altafiber Credit & Collections Analyst III in Ohio, Ohio

Position : Credit & Collections Analyst III

Location : Ohio, OH

Job Purpose :

The Credit and Collections Analyst III focuses on supporting the Credit - Collections team by being a key point of contact for handling complex issues. In addition, this is a backup for the manager while out of the office for day-to-day issues. This top tier level III position is instrumental in managing top tier, complex customers. In addition, this employee would help develop and document procedural process enhancements for the department. This role also maintains their own collection portfolio demonstrated in the Credit and Collections Analyst II role.

Essential Functions :

Support Credit Collections Team with feedback during meetings on day-to-day collection duties and contribute on special projects. Recommend and implement process efficiencies due to the high-level experience in the role. Initiate monthly meetings with top strategic accounts and develop strategic solutions to improve the overall average day to pay for these accounts and maintain once established.

Education :

Four years of College resulting in a Bachelor's Degree or equivalent

Relevant Work Experience :

5 to 7 years in related field

Special Knowledge, Skills and Abilities :

  • Mid level of excel experience (ability to create pivot tables and VLOOKUP's examples) for top customer reviews/meetings

  • Strong Process Improvement skills

  • Ability to apply strategic approaches

  • Excellent written and verbal communication skills

  • Proven track record with Senior Level management displaying confidence

  • Advanced level of expertise in systems (Great Plains, Get Paid, SCM and others that impact Accounts Receivable)

  • Excellent Time Management Skills

Supervisory Responsibility :

This position does not have employee direct reports but does serve as a lead role for others doing similar work

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit .

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

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