Job Information
altafiber Product Manager in Ohio, Ohio
Position : Product Manager
Location : Ohio, OH
Job Purpose :
The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager also ensures that the product supports the company's overall strategy and goals.
The act of implementing strategies, tools and processes that continually increase the efficiency and effectiveness of the solution being supported while improving the customer experience.
Product Managers deliver products by developing the product strategy through the product development process.
Essential Functions :
Responsible for supporting products, partners, services, markets and competitors while focusing on the customer experience for CBTS solutions
Responsible for the vision, goals, roadmap - release plan and backlog of product enhancements that support the CBTS organization
Develop sales enablement content assets on the complete range of products and solutions
Work with internal and external resources to ensure we are continuing to improve processes that impact the customer's experience
Assist in operationalizing the product while continuing to improve and enhance the solution
Clearly represent the solution to various cross-functional teams
Support sales and overlays at various levels to assess their team's specific needs and execution of the solution's targets/plans
EDUCATION
- Bachelor's degree in business, education, marketing, or related area
EXPERIENCE
- 3-5 years of experience
SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of sales methodologies, processes - techniques
Process improvement background including participating in Lean initiatives
Pricing and financial acumen
Excellent interpersonal, negotiation, and presentation skills
Executive-level verbal and written communication skills
Experience with facilitating groups and public speaking
Strong project and time management skills with an ability to set and maintain priorities to meet deadlines
The ability to work in an extremely fast-paced environment, handle multiple tasks and be adaptable to change
Strong analytical skills and the ability to think systematically
Advanced applications skills (examples: Microsoft Office, Salesforce, Other process systems)
Must be a team player
Supervisory Responsibility :
This position does not have any supervisory responsibilities.
Work Environment :
Work is typically performed in a remote office environment
May travel
CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
Attention California Residents:
https://www.cbts.com/privacy-policy/california-privacy-policy/