Job Information
altafiber Windows System Engineer II in Ohio, Ohio
Position : Windows System Engineer II
Location : Ohio, OH
Job Purpose
This position is for a candidate with 3-5 years' experience managing Windows server operating systems at the enterprise level. This position resides within a CBTS Managed Services team that provides enterprise solutions and technologies to multiple customers.
Standard hours for this position will be 4:00PM-12:00AM EST.
Essential Functions
The ideal candidate will work with minimal supervision and have a desire to investigate and implement solutions or fixes. Following procedures for break/fix, incidents, change requests, patching, and scheduled maintenance are a regular part of the position. Working with other engineers and customers, this candidate must possess a willingness to learn and adapt.
Verbal and written communication skills are necessary to convey information that may be complex to others. Additionally, being productive in a team environment and helping contribute to a positive team effort is required.
Planning and prioritization must occur to complete tasks effectively.
Position requires on-call support
Responsible for cross-training other members of the CBTS team in the domain area of expertise of the position to broaden the knowledge base within the team
Provide Windows (expertise) and Linux Server administration (basis support). Execute procedures for break/fix repair, change requests, and scheduled maintenance. Responsible for assisting in the implementation and support of virtualized Windows servers. Responsible for customer Server and procedure documentation.
10% - Write, and maintain systems documentation. Work with team lead to develop procedures and guidelines for implementation and management of Windows Server administration.
20% - Assist in V2V and P2V migration efforts
10% - Assist in the management of the virtualization infrastructure.
Essential Functions
50% - Provide day to day Windows administration on virtualized servers through ITIL defined processes.
10% - Windows Server analysis and patch management.
Experience
3 to 5 years
Strong understanding of Microsoft Windows Server 2008 through 2019 in small-to-large corporate environments with Active Directory experience
Experience supporting or working in VMware ESXi environments
Active Directory skills for creating, managing, and deploying AD Group Policy Objects
Experience with Windows Failover Clustering and DFS
Solid understanding of IP networking in the OSI model in LAN/WAN environments
Experience with enterprise systems for patching, antivirus, and monitoring
Familiarity with ITIL and ticketing systems
Detail-oriented and self-motivated with good time management, communication, and presentation skills across varying organization levels
Customer-facing experience when handling incident response
Experience with cloud providers (AWS, Azure) is a plus
Solid understanding of SNMP, DHCP, DNS, and IIS is a plus
Other relevant experience: PowerShell, RDS, Database or SQL, Linux, Cisco, SANs, and various automation technologies
Hands on experience with SNMP monitoring tools.
Working with network troubleshooting tools such as ping, traceroute, nslookup, and dig
General understanding of IP subnetting, including variable length subnet masks
Hands on experience with Windows and Linux
Understanding of backup technologies
Hands on experience with SAN storage
Hands on experience with VMware
Hands on experience with V2V and P2V migration tools and processes
Customer focused interpersonal skills in a support environment
Education
Degree resulting in an Associate's or Bachelor's Degree or equivalent experience and relevant professional certifications
Continuing applied technical education in multiple disciplines
Accreditation / Certification / Licenses
Current Microsoft MCSE Certification
VMware Certifications preferred
ITIL foundations certification preferred
Working understanding of Cisco UCS & Dell vxRail a plus
Supervisory Responsibilities
None
CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com .
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
Attention California Residents:
https://www.cbts.com/privacy-policy/california-privacy-policy/