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Cincinnati Bell Sr. Manager of Billing in Remote, United States

Position : Sr. Manager of Billing

Job Purpose :

This position reports to the Controller. Primary responsibilities include assuring the Billing department, including international billings, is operating professionally and efficiently. This involves making strategic and operational changes to allocate workload, monitoring performance, directing the approach, and preparing routine and ad hoc reports; performing and monitoring internal control responsibilities for Sarbanes-Oxley compliance; and developing and implementing process and procedural improvements.

Additionally, this person is responsible for providing expertise in handling complex billing arrangements and customer requests.

Essential Functions :

Supervise, prioritize workloads and resolve operational issues - 20% Develop and implement process and procedure improvements - 20% Establish and review reports which monitor billing efforts to identify problem areas and trends - 20% Prepare monthly forecasts for billings - 20% Function as primary contact for collaboration with other work groups - 20%

Education :

Four years of College resulting in a Bachelor's Degree or equivalent

Relevant Work Experience:

5-7 years' experience in a related role/field

Previous Work Experience :

Direct experience analyzing and managing billing functions

Previous management experience

Special Knowledge, Skills and Abilities :

In-depth understanding of impact of billing on other functions within an organization Understanding of Cincinnati Bell process and systems Strong leadership skills Strong process analysis & development skills High ethical standards and code of conduct Demonstrated problem solving and negotiating abilities Detail and goal-oriented Excellent oral, written, and interpersonal abilities Ability to prioritize and manage multiple responsibilities

Supervisory Responsibility :

Managers subordinate supervisors/managers

Work Environment :


CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit .

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.